> ## Documentation Index
> Fetch the complete documentation index at: https://docs.serviceplan-agents.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Workspaces and billing

> Who pays for your requests, and how you choose.

> [!NOTE]
>
> **In short:** All work happens in a workspace, and that workspace pays the credits. Every plan tells you which one with a line "Billing: ...". If you belong to several, your coworker suggests one and you can change it before any credits are used.

## What is a workspace?

A workspace is the account that owns a credit balance. It is either your **organization** (shared with your team) or your **personal** workspace, if you have one. People who were invited into an organization often have no personal workspace, and that is fine: the organization's workspace is then used. For more on balances and spending per workspace see [Workspaces](https://docs.serviceplan-agents.com/en/credits/workspaces.md).

## Who is charged?

Every request is billed to exactly one workspace. You always see which one **before** the work starts, because the plan contains a line such as:

> **Billing: Acme GmbH**

> [!NOTE]
>
> **Screenshot needed:** a plan in an email or chat with the "Billing: ..." line.

## If you belong to more than one workspace

When you ask by email, Teams, WhatsApp or Messenger, the coworker does not know which workspace you mean. So it makes a suggestion in the plan, in plain words:

> "You are a member of Acme GmbH and your personal workspace. I would do this for Acme GmbH (last used here). OK, or one of the others?"

```mermaid theme={"dark"}
%%{init: {'theme':'base', 'themeVariables': {'primaryColor':'#FFF5F5','primaryBorderColor':'#FF4B4F','primaryTextColor':'#141414','lineColor':'#FF4B4F','tertiaryColor':'#ffffff','fontSize':'14px'}}}%%
flowchart LR
    A["You send<br/>a request"] --> B["Coworker suggests<br/>a workspace in the plan"]
    B --> C{"You reply"}
    C -->|"Yes"| D["Work starts,<br/>suggested workspace pays"]
    C -->|"Name of another one"| E["Work starts,<br/>that workspace pays"]
```

**You can answer in your own words.** Say "yes", or name the other workspace, or say "the second one" or "personal". No credits are used until you have answered.

* Your answer is final for that task.
* It becomes the first suggestion next time you write through the same channel.
* If you only belong to one workspace, there is nothing to choose. It is simply named in the plan.

> [!TIP]
>
> In the Console you pick your workspace with the workspace switcher. In Sokosumi, tasks start in the workspace you are working in.

## If you have no workspace

If you do not belong to any workspace yet, no work is started and no credits are charged. The coworker tells you to create one in Sokosumi ([app.sokosumi.com](https://app.sokosumi.com)). Once you have, write again.

## For live apps

Building a live app and its later data refreshes are billed to the workspace shown in the plan. In the Console, that is the workspace you have selected. Check it before you approve. See [Live app costs](https://docs.serviceplan-agents.com/en/live-apps/costs.md).

## What you can do next

> [card] [Credits overview](https://docs.serviceplan-agents.com/en/credits/overview.md)
>
> Balance, usage and costs.

> [card] [Requesting a live app](https://docs.serviceplan-agents.com/en/live-apps/ordering.md)
>
> See where billing shows up in practice.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.