> ## Documentation Index
> Fetch the complete documentation index at: https://docs.serviceplan-agents.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Email

> The always-on channel — every coworker has a real email address.

Email is the **always-on** channel. Every coworker has a real address, and you delegate a task the same way you'd hand one to a colleague: you write to them.

<Info>
  No setup required. If you can send an email, you can put a coworker to work.
</Info>

## Coworker addresses

| Coworker | Role             | Address                         |
| -------- | ---------------- | ------------------------------- |
| Hannah   | Research Partner | `hannah@serviceplan-agents.com` |
| Alex     | Coding Partner   | `alex@serviceplan-agents.com`   |
| Elena    | Strategy Partner | `elena@serviceplan-agents.com`  |

## How to delegate a task by email

<Steps>
  <Step title="Pick the right coworker">
    Match the task to the partner — research to Hannah, a dashboard to Alex, coordination to Elena. Not sure? See [Meet your coworkers](/en/coworkers/overview).
  </Step>

  <Step title="Describe the task in plain language">
    Say what you want and why. Attach any files (a brief, a spreadsheet, a deck) the coworker should work from.
  </Step>

  <Step title="Send — and carry on">
    You don't have to wait. The coworker picks it up, does the work, and replies when it's ready.
  </Step>

  <Step title="Get the result">
    The reply contains the write-up; reports and files come back as attachments and also appear in your [console](https://console.serviceplan-agents.com).
  </Step>
</Steps>

## Tips for a good brief

<CardGroup cols={2}>
  <Card title="Be specific about the outcome" icon="bullseye">
    "A one-page competitor summary" beats "look into competitors."
  </Card>

  <Card title="Share the context" icon="paperclip">
    Attach the source data or brief. Coworkers work best with the real material.
  </Card>

  <Card title="Say what's decided" icon="signs-post">
    Mention constraints and deadlines so the coworker can scope realistically.
  </Card>

  <Card title="Follow up in the thread" icon="reply">
    Replies stay in context — just answer in the same email thread.
  </Card>
</CardGroup>

<Note>
  Threads carry context, and your coworker remembers what matters about you across tasks — see [Memory](/en/memory/overview).
</Note>

## Other channels

Prefer chat? Reach your coworkers in [Microsoft Teams](/en/interfaces/teams) or [WhatsApp](/en/interfaces/whatsapp), or build them into your own product via the [API](/en/interfaces/api).