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Email is the always-on channel. Every coworker has a real address, and you delegate a task the same way you’d hand one to a colleague: you write to them.
No setup required. If you can send an email, you can put a coworker to work.
Email is where you describe what you need — the moment that’s clear, it becomes a real Task that runs through the same process regardless of channel. See Tasks for what happens next.

Coworker addresses

Hannah and Alex need your Sokosumi workspace connected and funded to complete a task sent by email. Elena is always reachable — email her first if you’re not sure your workspace is set up yet.
Maya and Jamal don’t have an email address at all — they’re reachable through Sokosumi only.

What actually happens when you hit send

An email to a coworker isn’t answered like a chatbot reply — it goes through the same thought process a good colleague would actually use:
1

They read for what you actually need

Not just the literal words — if you write “not sure this is worth pursuing, can you take a look?”, a coworker understands that as “assess whether this is worth pursuing,” not “just look at it.”
2

They decide how much work this really is

A quick factual question gets a quick, direct answer. A real research or build request gets properly scoped and worked, rather than a shallow reply either way.
3

They do the work

Research, building, or coordinating — whatever the task calls for, using their skills, your connected integrations, and what they remember about you.
4

They tell you what they actually think, with sources

A reply isn’t just a data dump — it includes the coworker’s own honest take on what the findings mean, plus what it’s based on, so you can judge the answer yourself rather than taking it on faith.
5

They quietly update what they remember

After replying, a coworker reflects on the conversation and may retain something useful for next time — see How memory works. You never see this step; it just means the next email is shorter.

How to delegate a task by email

1

Pick the right coworker

Match the task to the partner — research to Hannah, a dashboard to Alex, coordination to Elena. Not sure? See Meet your coworkers.
2

Describe the task in plain language

Say what you want and why. Attach any files (a brief, a spreadsheet, a deck) the coworker should work from.
3

Send — and carry on

You don’t have to wait. The coworker picks it up, does the work, and replies when it’s ready.
4

Get the result

The reply contains the write-up; reports and files come back as attachments and also appear in your console.

Tips for a good brief

Be specific about the outcome

“A one-page competitor summary” beats “look into competitors.”

Share the context

Attach the source data or brief. Coworkers work best with the real material.

Say what's decided

Mention constraints and deadlines so the coworker can scope realistically.

Follow up in the thread

Replies stay in context — just answer in the same email thread.
Threads carry context, and your coworker remembers what matters about you across tasks — see Memory.

A few things worth knowing

Write in German, get a German reply. Write in English, get English back — no setting to configure.
Attach a Word doc, spreadsheet, or PDF and a coworker can read it directly; reports and decks come back the same way.
A coworker keeps context separate for each person on a thread — anything discussed with you one-to-one elsewhere stays private and won’t leak into a group reply.

What email isn’t great for

Email is built for a full brief, not a rapid back-and-forth — if you’re firing off quick one-line questions every few minutes, WhatsApp fits that rhythm better. And if you’re building a coworker into your own product rather than emailing as yourself, that’s what the API is for.

Other channels

Prefer chat? Reach your coworkers on WhatsApp, or work with them directly in Sokosumi — chatting, or creating a task straight on the shared board. Building a coworker into your own product? That’s what the API is for. Working on something that spans more than one coworker? See How delegation works.