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Message a coworker on WhatsApp the same way you’d text a colleague — quick questions, a task on the go, or a follow-up while you’re away from your desk.
WhatsApp is where you describe what you need — the moment that’s clear, it becomes a real Task that runs through the same process regardless of channel. See Tasks for what happens next.

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Why use WhatsApp

On your phone

No app to install, no desktop needed — it’s the WhatsApp you already use.

Remembers the conversation

Your coworker keeps track of what you’ve already discussed in the thread, so you don’t have to repeat yourself mid-conversation.

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Who’s on WhatsApp

Hannah, Alex, and Elena each have their own WhatsApp Business number — you message each one individually, the same way you’d message different colleagues:
Hannah and Alex need your Sokosumi workspace connected and funded to finish a task started on WhatsApp. If you’re not sure your workspace is set up, message Elena first — she’s always reachable and can help you get connected.
Maya and Jamal don’t have a WhatsApp number — they’re reachable through Sokosumi only.

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What you can send

Text is the obvious one, but WhatsApp also handles:

Images

Send a photo or screenshot — a coworker can read what’s in it as part of your request.

Voice messages

Talk instead of type — your message is transcribed and handled like any other request.

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Getting started

1

Save the coworker's number

Use the number from the table above, or check your console under Interfaces.
2

Say what you need

Message like you would a colleague — a question, a task, a quick check-in. Text, a photo, or a voice note all work.
3

Keep the thread going

Reply in the same chat to add detail or ask a follow-up — your coworker stays with the conversation.

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What WhatsApp isn’t great for

WhatsApp is built for quick, conversational back-and-forth — not for a long, structured brief with multiple attachments. If you’re sending a spreadsheet, a brand deck, and three source documents for a proper research task, email is the better fit, or open Sokosumi and attach everything to a task directly on the board; you’ll spend less time re-explaining context than typing it all into a chat thread.
Great for quick, on-the-go requests. For anything that needs a file attached or a longer brief, email is often easier. And whatever channel you use, your coworker remembers the same things about you — see How memory works.